I'm always getting buffering and I'm not even looking a any video's?

Answer Maybe your broadband speed is not up to par or you've hit your usage caps if you have any, if you do internet providers usually lower your speeds by 75%.Try calling your service provider.

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How can I stop Buffering when playing help videos etc?

As you download the video, press the pause button and allow the video to fully load, then you can play and watch in it's entirety, without buffering.